Most products sold on the site are made to order with a turnaround time of 5-7 business days (custom requests may increase this time slightly).
Items from our "Quick Ship" section have a 1 business day turnaround, or as soon as your joint made to order products are ready.
Shipping is processed through Paypal, and tracking notifications are sent when your order is ready for shipment. **If you did not pay with Paypal, please allow at least 7 business days before requesting tracking information.
Due to the handmade/made to order nature of the products, returns cannot be accepted. Exchanges are accepted if the incorrect item was shipped. Please email firstname.lastname@example.org for assistance with correcting your order.